Recently the firm has went thru restructuring and we have been trying to catch up on all issues, we appologise for any trouble you have had but we will be in full swing for 2013. We never realized how many people were seeing our info each day, but the new online form recieved over 22,000 responses, thats alot of info to go thru! Please contact Ella directly and inform her of who you are up front if you need immediate attention. Understand that with an avg of 400 calls a day , half being time wasters or other, sometimes the good guys get overlooked.
We only check messages on eccie every week or so, so you must call or text an Elf directly if you wish to get immediate response. There has been some discussion of me (Ella) not being at the top of my game recently, simple explanation is I went thru the cold & flu season like everyone else and was not 100% for that I appologise (yes i shouldve layed out longer). If you feel you did not get a top quality appointment, always contact me and we WILL make it right, once you take it upon yourself to trash talk, you cant expect us to also give you a freebie, thats simply bad form. Nothing wrong with an honest review, and its how we know where to improve, but kicking a dead horse is simply childish. I hope that people can understand that and refrain from their barage of badmouthing for me having 2 bad weeks out of 3yrs. If not well then obviously those are not clients I would wish to have anyways.
2013 is bringing many new Elves, Santa has chosen to return to the old ways, bringing in new elves every few weeks and keeping fresh new faces coming thru, thus the restructuring and getting rid of Elves who have become too regular in one area. Even for me January is my last month as an active Elf in the field, I will no longer be available for work after January 2013. You will still be able to contact me for all your Elf needs tho! Its simply time I start enjoying all that I have earned over these past few years and have some personal time with family.
Now with all that being said we hopethat everyones Holiday Season is awesome and lets bring in the New Year Elf style!! Call one of the new faces you will see over the next few weeks and I guarantee you will be happy you did! Watch for rare appearances from past Top Elves too!!
Thank you to All who have stuck by us thru the years and we hope you will continue to wade thru the bs and enjoy the best the business has to offer!