Sometimes when a member has seen a provider they decide they want to write a review. Once approved, they get 6 weeks access to private areas of the board for each approved review. These are cumulative, so if you write 2 reviews in 2 days, then you have 12 weeks of PA.
Each review has to be approved manually. Here is the process. A mod goes into the review queue and clicks to pull up the review. He then reads the review to make sure it is filled it correctly and has activities that qualify. Then, a button is pushed and the PA access is awarded.
It is quite easy to submit a review. Go to the review forum, push the new review button and fill in the blanks. Seems simple. Right?
Well, I just read 11 reviews and rejected 5 of them for PA credit. FIVE! And all were for the same reason. No contact info. Now each one of these had a link to providers showcase page. Each one said will provide on the template line for phone. Each one said will provide on the template line for email address. So, to contact the provider a member would have to go to her showcase.
Interesting thing. EVERY one of the showcases had either a phone number, email address or both in the showcase. But the reviewer did not take the time to fill in the blank on the review template.
Well, the template is there for a reason. It is for the reviewer to fill in the blanks. And going the lazy route and saying will provide instead of taking it off the profile and filling in the blank is not going to work.
Here is what happens now, since the reviewer does not take 30 seconds to fill in the blanks. If they want to get credit, they will PM me asking why it was denied. I will PM them telling them why. They will PM me with the info. I will have to go into PM and read that. Then I will have to find the review and edit the info in.
After this, I will have to go into the staff area and request that an admin add the 6 weeks to member account. An admin has to go into that system and read the request. Then they have to go into the admin section and add the PA. Then the admin goes back to the staff area to tell me it is done. I have to check back and confirm it has been added.
Staff is volunteer and each of us only has so much time to put on the board. There were over 100 reviews posted yesterday on Eccie. Can you imagine how much time was wasted because a reviewer did not take a few seconds to fill in the template blanks?
Btw, there is no requirement that the reviews be edited to get credit for the reviewer. It would be much simpler for the staff to just deny the credit . But, we want people to participate and for the members reading the review to be able to contact the providers.
Bottom line, if you are filling out a template for review credit, fill it out. Don't leave info out that is at your fingertips.