Chica It seems to me your concern should be on the member who wrote a phony review, not where it was reported.
If the Mods would spend more effort on the members who post inaccurate information, Or members who repeatedly post with Multiple handles attacking other members or providers, this would be a much more pleasant place to share information.
Originally Posted by iggy
Iggy, I don't know that the review is phony, and neither do you. I wouldn't take action simply based on one persons accusations. The member in question is welcome and encouraged to post a rebuttal of the information presented, right here. And if something in that rebuttal opens up other doors that would warrant or justify any action, you bet I will. When it comes down to a "He Said / She Said" situation, there is just no way for Staff to determine what may or may not have happened behind the door. Just like you can't make that determination, neither can we. I'll be happy to do some investigation with both parties but Guideline #24 is crystal clear how we handle these type matters.
#24 - Disputed reviews will not be removed by staff unless the request is made by the thread starter. In situations such as this, the proper protocol for addressing a review in question is to post a rebuttal to the review in that city forum's coed discussions area. Staff will be happy to do some basic investigation to confirm the validity of such reviews, however removal will only take place when requested by the thread-starter or in extreme cases where it has been proven false, there is an admission by the reviewer that the review is indeed false, or the reviewer failed to cooperate with staff's efforts to confirm validity. In cases where a reviewer is found to have posted a review of a session which did not take place, or posted blatantly false information within a review, the reviewer will be subject to disciplinary action at the discretion of staff, which could lead to loss of posting privileges. Along those same lines, if the reviewed party is found to be making false or inaccurate claims to staff in an attempt to trigger staff action against a reviewer or the removal of a review, that party will also be subject to consequences, up to or including temporary or permanent loss of account access. These measures exist to preserve the integrity of the information posted in our review forums, and will be taken when these circumstances exist.
So we allow both sides to tell their story, and the readers can make up their own minds who did what based on the evidence presented and base their future actions upon that. If I locked or removed this thread now, without the accused being able to present his side of the story, that would be perceived as censorship/taking sides. And you would be one of the first and loudest screamers about that. You know it, and I know it.