Shitty customer response.

Hercules's Avatar
Nope not talking about the ladies this time. Compared to these companies the ladies look pretty damn good (See! I CAN talk nicely about the ladies! )

Looking to do some extensive remodeling. I'm guessing in the neighborhood of $30,000+. Don't know exact amount yet since I've call three contractors and all three had a nice lady promise me a call-back within 24hrs. That was a week ago.

Is the economy that good again that potential jobs/sales can get blown off? Oh well...I'm sure there's someone wanting work I just need to find 'em.
Nope not talking about the ladies this time. Compared to these companies the ladies look pretty damn good (See! I CAN talk nicely about the ladies! )

Looking to do some extensive remodeling. I'm guessing in the neighborhood of $30,000+. Don't know exact amount yet since I've call three contractors and all three had a nice lady promise me a call-back within 24hrs. That was a week ago.

Is the economy that good again that potential jobs/sales can get blown off? Oh well...I'm sure there's someone wanting work I just need to find 'em. Originally Posted by Hercules
All my contractor friends have been very, very busy for the last few years. More work than they can handle.

The last job I had done last year was supposed to take 5 weeks, it took 12. The GC had too many jobs going at one time and his subs were spread thin.

Best of luck to you.
Hercules's Avatar
Which is what I suspect....but what precludes them from saying so? Courtesy call to say "it won't be until July/August" doesn't take but a few minutes. Even some of the busiest ladies here find time to say they have no time.
Which is what I suspect....but what precludes them from saying so? Courtesy call to say "it won't be until July/August" doesn't take but a few minutes. Even some of the busiest ladies here find time to say they have no time. Originally Posted by Hercules
GCs don't care about customer service. Which is my next point, make sure you have the completion date written into the contract with a penalty clause if not finished by that date. I did that with the same GC on my next project...a 1% penalty / per day for days going beyond the agreed completion date. It would be deducted from the final draw. Hopefully that will be enough motivation to not leave me hanging for weeks.
Juan Pablo de Marco's Avatar
i recently..like last week...got several contractor referrals from this website: www.redbeacon.com

can go through the website and give them details about what you want, or call them. i called them...told them what i needed, and they setup an account and sent me a list of 4 approved contractors. called 3 and all 3 responded same day. all 3 came by within a couple days and gave me a bid.
Hercules's Avatar
Good info. THANKS.
i recently..like last week...got several contractor referrals from this website: www.redbeacon.com

can go through the website and give them details about what you want, or call them. i called them...told them what i needed, and they setup an account and sent me a list of 4 approved contractors. called 3 and all 3 responded same day. all 3 came by within a couple days and gave me a bid. Originally Posted by Juan Pablo de Marco
Good tip! I'll give it a try. I'm setting up a commercial retail build out, hopefully I can get some referrals there. Thanks.
Angies list.
pyramider's Avatar
Contractors and IT tech support people are trained by the same group on customer service.
Hey Herc...try Home Depot. We are getting remodeling done to our bathroom. If you sign up, they'll give you a $500 gift card. Limited time special.