Assistance for provider

I saw Shelly Snow (http://www.eccie.net/member.php?u=61590) this week and she said she cannot access her account. Can you please send her an email to shellysnow25@gmail.com with instructions how she can get access to her account.

thanks

We've attempted a number to times to help her with this but the unsuccessfulness of this has been on her end.

I understand you have tried may times before. She's not very good with technology. Can you please email her what she needs to do to regain access to her account?

thanks

Did that earlier now it's up to her.