I'm in sales and one thing I absolutely hate is car salemen/saleswomen/salesthings so I want to unravel some of their shenanigans and maybe help some buy smarter.
#1. Know you numbers and know the price you will pay before shopping. DO NOT NEGOTIATE!!! You are on their territory playing by their rules, they will beat you everytime!
#2. Buy thru the Fleet Manager. The FM doesn't care about games, they just want to move cars/trucks.
#3. If you ignore that advice, know that the way they beat you is to wear you down. Don't shop for a vehicle when you are in a hurry. Time is on their side, they are there for 12-14 hours a day and have all the time in the world.
#4. They know that the first vehicle you look at is the one you will buy so pick the most butt-ugly car out there and look at it first. It will fuck up their whole equation. Look at the vehicle you want either 3rd or 4th.
#5. Remember what I said about wearing you down? Ok, when they get you in the office and leave you by yourself, they are listening in on the phone system. Think about it, just before they left the room they called and said something like "I'm talking to Mr.Lizard, please hold my calls"...they are using that to alert the sales manager and leaving the speaker phone on and muted so the manager can hear you strategize. I recommend picking up the phone and hanging it back up after the saleguy leaves so they can't listen in. Better yet, go outside to talk if you are there with someone. They hate that.
#6. The four square scam. That's where they take a piece of paper and divide it into 4 sections and give you a bullshit story about price. Here's how you beat it: Once they are finished, take the paper, ball it up and throw it away then say "Sorry, I wasn't listening, can you repeat that?" If they do, get the first piece of paper and compare...the numbers will NOT add the same.
#7. The Sales Manager. This guy is a complete asshole, treat him as such. Personally, I love messing with these guys and can usually get their blood pressure up to unhealthy levels. They are trained to have the last word. I don't care. YOU are the customer so YOU truly have the last word. Don't be afraid to say "NO" and walk out....sometimes that is your best defense. They will try to bully you by leaning in your face, I always remind them that in this state, we have Stand Your Ground laws and I'm carrying... freaks them out. If you feel intimidated, it's time to walk away without saying another word. If they get in your way, shoot them. Just kidding...sort of. A sales manager is a professional bully...remember how you handled a bully in school? Same lessons here, don't take their shit and let them know that YOU are the fucking boss of your money. I'm not afraid of making a scene and neither should you be. If that doesn't work, shoot him. Just kidding... sort of.
#8. It's your money, you are the absolute boss of how it gets used, don't let them bully you into spending it with them. They aren't going to think you are a great guy/lady, they will think "What a lame ass" if you give in to their games. Don't play their games, they will beat you with experience. Walk away, gather your thoughts and go somewhere else. They aren't your friend, they aren't on your side...YOU are. Spend accordingly.
Yes, I have done what I have told you and more. When I go on to a lot and they ask what type of work do you do, I answer "I work". When they ask "What will take to put you in this vehicle today?", I answer "Don't piss me off." When a sale manager says no one can beat this price, I pull out my cell and call their competitor, put them on speaker and tell them the price and ask if they can beat it...of course they can. You have to be an asshole to mess with professional assholes, don't be afraid to be the asshole. In fact, it's fun.
Any questions class?