Just an FYI, I've been using AVG, Malwarebytes and Spybot for years to protect my PC and they've done a great job. But, occasionally something gets thru. Today I was browsing Google Entertainment News and found out Mel Gibson has a new "Goth" girlfriend so I checked it out and.... BAM, I got wacked by the XP Security 2012 virus. It hosed me good. Couldn't run any of my programs, couldn't access the web. Essentially fuc'd.
So I called the Support.com guys. I've used them maybe three times over the years including today. It's not cheap, $125 bucks but they got me cleaned up and online in 20 minutes or less.
(866) 574-6934. Write it down on a stickum note and put it on your monitor. You won't regret it.
Btw, english is the primary language here. LOL