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If you get a cancellation and they give you plenty of time, that's one thing. If they are last minute, you should require at least a partial (maybe 50% fee) in addition to the normal donation at the next appointment. If they cancel twice, I'd block them and move on from them. After a while, your contacts will be cleaned up and I'll bet it evens out. Hope so, anyway!
Ladies...?? good guess or way off base??
Originally Posted by CH Luke
When someone cancels on me last minute, more than likely I have already declined another appointment for that time. That equals 100% loss.
Asking 50% for a first cancellation is the way I‘ve handled it. Life happens, things get in the way. I get it. So 50% is a good compromise for both parties. However, it must be paid
before I will consider rescheduling another appointment. Not on the ‘next’ appointment... they have already established they have reliability issues.
When cancellations become a repeat issue, I won’t schedule at all. The exception being if they are willing to compensate for the 2nd + missed appointment fully. Or they are willing to pre-pay when they schedule.
Foxylady632 — It’s not just you, hon. It happens to all of us. I think different perspectives are what causes this issue… To most gentleman, it’s just fun so perhaps they don’t view it as a big deal. But to the ladies, this is our livelihood... It’s how we pay our bills. So it’s important to take your commitment to meet a provider seriously.