Instead of the "No Provider Comment" rule, what does everyone think about trying a one-comment-rule (comment is not PA-limited-only), when the review rec is a "No"? The purposes are (1) to put all the review information in one place, and (2) eliminate or lessen the need for a separate he-said-she-said coed thread (which some of us never find anyway).
The provider would have to understand that the comment privilege is not MSOG -- i.e., if one wants to rant incoherently, that's okay, but there's no second shot to come back with a rational reply. Of course, since the providers don't have PA, they certainly couldn't know the ROS details (cough! cough!), which might be limiting.
And, staff needs to allow comments only when the rec is "No", to prevent the provider cluttering up the review thread with thanks and such.