There is a series that I think was earlier in the week in The Bay Area Citizen along those lines. It is a daily San Francisco/Bay Area newspaper. As I recall it just talks about how sites--including ones like this-- can and are used and the effect of technology rather than specific operations. I don't have a address as I delete the issue after I read it, but this link might work, though it isn't to the story itself, and they may have a way of searching on their site for anyone interested in finding it:
http://www.baycitizen.org