Points?

I pm'ed a provider and she said the moderators had issued too many points for her to stay in the area? What are points?

She was talking about rules violations. You can get warnings and/or points for not following the forum rules on various things. We issue far more warnings then we do points so she probably did something several times with previous warnings or she violated one of the nuclear rules of the forum.

Here is a good place to start wozer, pretty much the rule book for the entire site.

http://www.eccie.net/announcement.php?f=5

This paragraph in particular

Our staff is here to assist you and to help you to get the most from your experience here at ECCIE. Those who conduct themselves in accordance with our guidelines should experience little to no direct interaction with our staff other than to guide you in the right direction when you're in need. It's also our goal to prevent members who adhere to our guidelines from becoming distracted by those who do not. In keeping with this, we are committed to guiding the flow of discussions and preventing disruptions when they exist. We hope to avoid disciplinary actions against our members, but we also understand their necessity when warnings or written directions have proven ineffective or disregarded. In such cases, we will use progressive measures (warning point system) with the intent of correcting inappropriate behaviors and educating our members on acceptable conduct.