We received our first "NO" review a couple of days ago, and I would like to personally apologize for the lack-luster performance of the provider. We take our reviews very seriously! We have zero-tolerance for half-as* service.
I won't attempt to make excuses on her behalf, because it doesn't matter how early in the morning it was or how much sleep she got the night before. If our models are not up to the task, we would rather reschedule the appt.
OUR POLICY:
All sessions with GFX are SATISFACTION GUARANTEED! If you are not 110% satisfied with your appt, then we are prepared to do whatever it takes to make it right including but not limited to absorbing the full amount of your session or offering a make up session.
Therefore, BEFORE writing a negative review, contact management ask for "M". I'm sure I can make arrangements that will make you smile.

Best Regards,
"MRS. M"
Footnote: If you think you can abuse this policy think again! (This policy is not retroactive)