I am posting this thread in search for advice on how to deal with problem clients. It seems like almost every client have been getting these past few days have been annoyingly and obsessivly RUDE to me. I have been getting texts with hateful words in spite of me not lowering my donations or me refusing to do bareback, then after refusing service to men who disrespect me I get a new NC/NS & of course everyone believes everything they see:/ I'm at a stump right now and I feel like as I try to turn to eccie for reputable business, on multiple occasions did I get slammed for BULLSHIT. Maybe im getting to worked up. What is the best way to handle a situation where ECCIE is getting held against you?
Originally Posted by KaitlynDior
Okay, admitting there is a problem is the first step! I must admit, I have noticed it seems like you've all the sudden had a run of bad luck. In the back of my mind, I thought you might have some stuff going on in your personal life that have caused some distractions. But that's YOUR business.
However, maybe you need to rearrange some things to better help the situation. The best way to deal with this sort of stuff is to setreleastic expectations and keep your commitments.
Be precise about how you TCB. If you are more of a last minute girl, then tellclients that unfortunately, you are unable to confirm an appointment more than two hours in advance. If you make and confirm a date, then baring a medical emergency, you need to be there. If you must reschedule, then you need to offer something in exchange for the client's inconvenience. The easiest thing is to add some free time to his next session.
If a guy is rude, obscene, pushy, etc. then politely state that you are uncomfortable and excuse yourself.
If a guy is complaining about your rates, don't argue, simply state, calmly, that those are your rates and they are not negotiable. Thank him and ask if he'd like to be notified by PM if you have a special at some point.
If you screw up and someone posts about it on the board, own up to your mistake, offer something in exchange and apologize. I promise, you will get business from that act alone.
Remember, you can't control other people's behavior, only your own.
And I always say, don't let other people's bad behavior change the person you are.
Good luck and keep us posted! You have a bunch of fans here...