Placing a PM here wasn't the right move, I agree. But I'm speaking of the actual experience. The man gave her a bad review. She responded with a thread including his PM's to her. That wasn't right, but I feel it was the actual events that took place that made her feel the need to defend herself in such a way.
Originally Posted by incognito isis
She violated board rules and her clients confidence by posting a PM.
She also violated his confidence by divulging what was shared in a private session. There was really no reason to get into the specifics of the nature of his distress. She could just as easily have said "He was going through personal issues that he wanted me to counsel him through"
As she mentioned, she perceives the bad review as a vindictive action on his part so she decided to retaliate by airing his personal business on a public forum.