I had one lady, and I will never forget this -ever!!! When I arrived, there was a Saints gift bag on the dresser and she was dressed in Saints clothing. She had a gift for me in the bag which was a coffee mug with Saints emblem and forest background due to my handle being "Outdoorsman" and my avatar being a Saints logo. That my friends is customer appreciation!!! Her total cost may have been $30 and an hour of drive time and in store. That is really going the extra mile to show her appreication to me.
Originally Posted by Outdoorsman
Exactly the kind of thing I think many of us appriciate and are talking about here.
--The wallet with my initials on it--that happen to be her initials as well
--A pink Rams t-shirt for a lady who is an unabashed rams fan
--My favorite beer waiting for me, one that takes a bit of searching to find
--An over night toiletry bag from a lady on our first over night
--A massage certificate for a fiend and her daughter to celebrate their birthdays together (they have the same birthday)
These are generally small things, but they not only say "thanks, I appriciate you", but also say "I took the time to listen, and you're woth my time to do something customized for you.